Terms of Use
A few things to know:
This website is designed to help you learn about Gaines Wellness PLLC and the services offered. The information below explains the terms that apply when using this site.
Effective Date: September 30, 2026
Welcome to the Gaines Wellness website. By accessing or using this website, you agree to the following Terms of Use. These terms are intended to clarify the purpose and limitations of the information and resources provided through this site.
Website Information
The information provided on this website is for general educational and informational purposes only. Website content is not intended to diagnose, treat, or provide individualized mental health or medical advice and should not be considered a substitute for professional care.
No Therapist-Client Relationship
Visiting this website, submitting an inquiry, sending an email, or scheduling a consultation does not establish a therapist-client relationship with Gaines Wellness or Brianna Gaines, LCSW.
A therapist-client relationship is established only after the appropriate intake process and informed consent documents have been completed and services have formally begun.
Not for Emergencies
This website, email, and contact forms should not be used for emergencies or urgent mental health needs. Gaines Wellness does not provide crisis or emergency services.
If you are experiencing an immediate emergency, call 911 or go to your nearest emergency department. If you are experiencing a mental health crisis in the United States, you may call or text 988 to reach the Suicide & Crisis Lifeline.
Communication & Website Forms
Please use discretion when submitting information through this website or by email. Avoid including highly sensitive clinical information in general inquiries.
Submitting a message does not guarantee immediate response, availability, or acceptance as a client.
Therapy Services
Gaines Wellness provides psychotherapy services through secure virtual appointments. The availability and appropriateness of services may depend on factors including your needs and your physical location at the time services are provided.
Specific policies regarding therapy, confidentiality, fees, cancellations, communication, telehealth, and other aspects of treatment are addressed separately through informed consent and practice policies.
Insurance & Third-Party Services
This website may provide links to third-party services, including platforms used for insurance verification, scheduling, or other practice-related functions. Gaines Wellness is not responsible for the content, availability, or privacy practices of independently operated third-party websites.
Insurance coverage and estimated costs are subject to the terms of your individual insurance plan and are not guaranteed solely by information displayed on this website.
No Guarantee of Outcomes
Therapy is an individualized and collaborative process. While Gaines Wellness is committed to providing professional and thoughtful care, specific outcomes or results cannot be guaranteed.
Intellectual Property
Unless otherwise stated, original content on this website—including written materials, graphics, branding, downloadable resources, and other materials created for Gaines Wellness—is owned by Gaines Wellness and may not be copied, reproduced, distributed, or used for commercial purposes without permission.
External Links
This website may contain links to external websites or resources for convenience or additional information. A link does not necessarily constitute endorsement of the information, products, or services provided by another organization.
Privacy
Your use of this website is also subject to the Gaines Wellness Privacy Policy. Information related to the privacy of protected health information is addressed separately in the Notice of Privacy Practices.
Changes to These Terms
Gaines Wellness may update these Terms of Use periodically. Changes will be reflected on this page along with an updated effective date.
Contact
Questions regarding these Terms of Use may be directed to:
Gaines Wellness PLLC
Email: hello@gaineswellness.com